Utility Billing

Bills are issued approximately the last day of each month and are due the 20th of the following month. UTILITY CHARGES BECOME A LIEN UPON THE PROPERTY SERVED AS SOON AS THEY ARE INCURRED.  Past due bills are subject to disconnect.  If the water is disconnected for non-payment, it will not be turned back on until the bill is paid in full plus a $60 reconnect fee.

The charge for a frozen meter is $228.25.  All repair and maintenance of the service line from the water main to the residence is the property owner's responsibility.

Inside city rates are as follows:

Refuse $20.00 Commercial Accounts are billed an additional  $.70/1,000 Gallons
Sewer $18.40 after the first 12,000 Gallons on the Sewer Rate
Water $20.10
Consumption $2.25 per thousand gallons
TOTAL FLAT RATE BILLING   $58.50 No water consumption is included.

Outside city rates are as follows:

Refuse $20.00
Sewer $18.40
Water $40.20
Consumption $2.25 per thousand gallons
TOTAL FLAT RATE BILLING $78.60 No water consumption is included.

Past due billings are subject to a $15 penalty. The penalty shall be assessed each billing. New water customers, those with previous past due accounts, and those with delinquent disconnected accounts will be required to pay a $100 deposit. This deposit is refundable after 12 consecutive months of having your bills paid on or before the due date. A $25 fee will be assessed for a returned check. All new services will have a start service fee of $5 added to the first bill.

AUTO-PAY: The easiest way ever to pay your monthly city utility bill.  With Auto-Pay, the amount of your city utility bill is automatically drafted form your bank account every month.  We simply send you a bill each month as we always have.  Then on the 1st of each month, your bank account is deducted for that amount. So, ask us for an Authorization Agreement and provide us with a cancelled check, and we can get you started on Auto-Pay.

If you have any questions regarding your bill, please contact our office at 970-826-2005.

Refuse Customer Information

Your can will be delivered and positioned as it needs to be for collection.  The handle and the wheels on the can must face away from the street, so that the can opens facing the truck.  There needs to be at least a 3'-4' clearance around can for our Automated Truck to empty can.  Please be sure to have your can in this location by 6:00 a.m. on your day of service.  Be sure to keep the lid closed.  Your can may be used for normal bagged household waste, cut up or broken down boxes, and bagged yard clippings.  Please do not use your can for the following: Ashes, Rocks, Construction Debris, Dirt, Concrete, Oil, Paint, Chemicals, Auto Parts, or Dead Animals.  Be sure that you do not overfill your can, as the truck will be unable to empty the can completely.